The Life of an Owner After the Sale

Let's face it - when the majority of people shop for a vehicle, they try to find one that suits their needs, wants, and most importantly, their budget. The one important factor we forget about is WHO they are purchasing from, and what the Dealership has to offer after the purchase.

For example, say you are in the market for a pre-owned Ford Focus with a manual transmission under 50,000 miles and to stay within your monthly budget of $150/month. You go on to a search engine website, and find two that look like they can work at two different dealerships.

The first dealership you go to the Consultant gives you a great deal you can't refuse. BUT you do refuse because you feel like you should go look at the second one just to make sure you are getting the best deal! You assure the Consultant you will be in touch with them, and head over to the second dealership.

At the second dealership, you test drive the Focus, and it seems extremely comparable to the previous Focus you drove at the first dealership. Before the Consultant gives you numbers, they bring you around the dealership showing you their Service Department, highlighting their pick-up and drop-off service for routine maintenance, service loaners, among other things.

You are in complete awe that the second dealership would do this for you! And at NO extra cost on top of that! You call over to the first dealership, and ask them if they offer these features if you would purchase from them.

"I'm sorry, but unfortunately we do not offer those services at this time," you hear on the other end.

Considering you are getting the same great deal on both vehicles, it is obvious you should go with the dealership who is going to look out for you and your vehicle AFTER the sale!

At Victory Ford in Dyersville, Iowa, we are determined to help each and every one of our customers when it comes to their vehicle(s). Some of our features include:

- Complimentary Service Loaners
- Complimentary Pick-Up and Drop-Off 
- Complimentary Car Wash after maintenance is performed 
- Same Day Scheduling - Obviously we do have some days that are fuller than others! 
- We have an App that you can actually schedule right from your phone! 
- Owner Rewards, which get you 5% credit on parts and service purchases towards future vists, AND every 5th oil change is Free! 

Victory Ford's core values revolve around putting the customer as the number one priority, especially when it comes to the longevity of your vehicle. If you have any questions about how any of these features work for you (even if you haven't purchased from us!) please contact our Service Department at 563.875.2409. James Halverson, our Service Manager, would be more than happy to assist you in any way he can!